Returns

• If you are unhappy with your purchase from Jewels by Shweta, we offer a partial refund of 85% of your total invoice value. A 15% deduction will be made to cover handling, insurance, and logistics costs.

• To initiate a return, email us at shweta@jeyporecreations.com within 24 hours of receiving the product. Please include clear photographs if applicable.

• Once we acknowledge your request, we will arrange a pickup. The product must be returned in its original condition, with all secure packaging intact.

• After inspection, if the item meets our return guidelines, your refund will be processed.

• If the product does not meet the return guidelines, we reserve the right to decline the request.

• For any assistance, email us at shweta@jeyporecreations.com. Excessive or unreasonable return requests may be declined at our discretion.

Damages

• For any defects or damages, contact us at shweta@jeyporecreations.com within 24 hours of receiving your product. Attach detailed photographs highlighting the issue.

• Our team will work to resolve the matter promptly, and a replacement of the same design will be arranged.

• The damaged product must be returned in its original condition with secure packaging. We will arrange the pickup for the same.

Exchanges

• If you would like to exchange your product for another of the same value, you must inform us within 24 hours of receiving the product.

• No amount will be deducted for exchanges. The product must be returned in its original condition and secure packaging.

• Email us at shweta@jeyporecreations.com, and our team will guide you through the process.

All international orders are non-refundable 

All Custom Duties/Charges Shall Be Borne By The Customer

For further questions, feel free to contact us at shweta@jeyporecreations.com.